Why it’s worth to choose Orixonn?

Highly-skilled IT worker

Up to 24/7 IT support

Maintain your data stability

Enforce your IT system security

Professional IT service with reasonable price

Activity IT employee Economic IT Outsource Orixonn IT Outsource
Operation operated by single worker who may lack of experience. operated by ordinary IT worker with no advanced technology. operated by highly-skilled IT worker with more than a year of experience, and also work as a team under IT specialist.
Cost Minimum salary of 15,000 baht, and can be higher if they have experience and certificate in IT field. Monthly cost is cheap, but there is an extra charge when customer request for an on-site service. Monthly cost is cheaper than IT employee and more expensive than economic IT outsource, but NO extra charge when customer request for an on-site service.
Solution Solve the problem, but it may happen again. Solve the problem, but it may happen again. Solve the problem, and find the best solution to make sure that it won’t happen again.
Lead Time Immediately. Can remotely solve problem immediately, but will take few days if they need to do on-site service. Can remotely solve problem immediately, and will take only 4 hours to do an on-site service.*
Solving complicated network or server problem May not be able to solve the problem. May not be able to solve the problem. Have network and server specialists who can solve the problem effectively.
System development May not have enough knowledge to develop, or no inspiration. Do nothing unless customer make a request. Give advice based on experience gathered from numeral field works and researches.
Introduction of new technology May not have enough knowledge, or no inspiration. Use old technology unless customer make a request for new technology. Have a research department, which always update new technology and apply it to increase performance of customer’s IT system.
Provide knowledge to users Most employee tends to solve the problem and never provide knowledge to users. Only solve the problem. Explain the cause of problem and provide basic knowledge to users, also manage a basic IT training program for users.
Continuity of work process If the employee quits, new employee need to observe and study all of the current IT system, which will take much time before new employee can start working. Most of economic IT outsource uses trainee to do a job. If the trainee doesn’t pass probation period, new trainee will be replaced and will take some times to follow up old trainee’s job. All service details are kept in Orixonn’s database, it helps all of Orixonn’s employee to be able to follow up the process and current status of customer’s IT system.
Work Time Depends on customer’s work time. Mostly Mon. – Fri. , 8:00 – 17:00 Mon. – Sat. , 8:00 – 17:00 and have extra 24/7 service.*
Maintenance Depends on company’s policy. No service, or have extra charge. Free monthly maintenance service.
Support ISO Certified Depends on company’s policy. Do not support. Create ISO document about IT system for customer to help customer get ISO certified on IT system.

* Depends on detail in contract agreement.